Privacy Policy

This statement was last updated on 20 January 2019.

Who we are

We are committed to protecting the privacy of all personal information obtained from you during any visits to the https://mybookbookmbb.blogspot.com  website.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the my https://mybookbankmbb.blogspot.com website (this “Website”) will be processed.
This Website is operated by mybookbank is also the data controller for https://mybookbankmbb.blogspot.com.

What information do we collect

This Website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you.

·   1.Contact form, sign in, sign up

We collect questions, queries or feedback you leave, including your name, email address, telephone and postcode, if you use our online form to contact https://mybookbankmbb.blogspot.com. We use these details to respond to the feedback/query you send us. In some instances, this information is passed to the authorised person in mybookbank, government department, agency or public body that we believe can best respond or assist you.
 .
    2.Using our live chat

Mybookbank also hosts and operates a Live Chat service, which we use to handle customer enquiries in real time. If you use our Live Chat service we will collect your name, email address, telephone number, postcode and the contents of your Live Chat session. This information will be retained for 10 years and will not be shared with any other organisations except as noted below. 

·  During a Live Chat session, you can request a transcript of the conversation when you provide your email address at the start of your session; or when prompted at the end. If the service that your enquiry relates to is provided by another public body, such as a local Council, please note that we will share your data with the relevant body to address your query.

·  3.Calling our telephone helpline number

When you call the https://mybookbankmbb.blogsport.com helpline number on 9703995217 you will speak to mybookbank’s online marketing Support (OMS) Team. If you have an enquiry, you may provide your name, contact details and postcode, so that they can assist with your query. OMS will make a file note of your query and add this to mybookbank’s customer relationship management (CRM) system. mybookbank will keep this for a period of ten years.
· When you call the mybookbank helpline number, your telephone call may be recorded for training and quality purposes. Mybookbank  will keep these calls for a period of two years. After that time the calls are deleted. You may request for your call to the helpline not to be recorded or ask for it to be deleted at any time prior to its scheduled two year disposal.

· If the service that your telephone enquiry relates to is provided by another public body, such as a local council, please note that we will share your data with the relevant council to address your query.

Linking to other websites

https:/mybookbankmbb.blogspot.com contains links to many other government and non-government websites. This Website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide.A link to a third-party website does not imply endorsement - you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.
Websites that we link to may have 'Terms and conditions' that are different from ours. Do not assume that our 'Terms and conditions' apply to other websites
Information we collect from you

Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use https://mybookbankmbb.blogspot.com  and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:

1.Technical information

We collect your Internet Protocol (IP) address and details of which type of web browser you used.

What we do with the information we collect

We use the information that we collect to understand your needs and provide you with a better service, including the following:
·  respond to any request/feedback you send us, if you’ve     asked us to
·   send email alerts to you, if you request them
·   provide you with information about marketing, if you want it, 

Your rights

As an individual whose personal data is processed by Invest NI, you have:
+ The right to be informed
+ The right to access the data we hold on you
+ The right to have your data rectified if it is inaccurate
+ The right to erasure (in limited circumstances)
+ The right to have your data restricted or blocked from processing
+ The right of data portability (in limited circumstances)
+ The right to object to direct marketing
+ The right to object to processing of your personal data 

Changes to this privacy policy

Future changes to this Website's Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.